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Ionic Pro Turbo ionic air purifier w/germicidal chamber/oxygen filter, 500 sq. ft. rm. cap Review
Ionic Pro Turbo - Buyer beware. Unit worked OK for about one month, and then cleaning frequency increased until we were doing a Deep Cleaning daily, as the unit would just sit and squeal. Contacted Customer Service, which is really an oxymoron, because there was no "service" involved. After days of sitting on hold, leaving messages trying to get a hold of a Customer Service Rep, as they never returned calls, they authorize the return of my defective unit for exchange. Now for the warranty, it does not cover the cost to return the unit to CA, which I could accept under protest, but then upon receipt of the defective unit you need to call them and provide them with a credit card to cover their $39.95 processing fee ...excuse me ... I have to pay additional costs for a defective unit? Unit is made in China; the product probably costs less than $39.95. I'm cutting my losses and dumping my unit in the trash, I'll find a real company and a unit that actually works as advertised.Ionic Pro Turbo ionic air purifier w/germicidal chamber/oxygen filter, 500 sq. ft. rm. cap Overview
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